Receptionist Skills
Receptionist skills required for a specific position vary significantly depending on the particular place of employment. Receptionists working in certain specialized companies such as telecommunications, can often have more responsibility and requirements than those employed in some other industries.
Receptionist Skills List
Skills needed to be a receptionist generally include being able to answer phones and speak with clients patiently and politely, operate the door/entry system, and meet and greet clients and other visitors and log in visitors and clients, if necessary.
In companies where clients spend long periods of time, and catered for on the premises, the Receptionists may be responsible for order and deliveries of food to clients and other personnel.
Additional Receptionist Skills
Receptionist job skills may also include basic knowledge of some aspects of building security and office administration, since occasionally they may be required to work as a de facto office manager. They may also be requested to monitor and control stationery and office stock supply, mail and paperwork distribution and undertake general office duties.
Skills for a receptionist include good typing abilities, appropriate IT skills, such as a thorough understanding of Microsoft office and other relevant systems, as well as good standards of literacy and numeracy. They also should be able to operate a variety of external and internal telephone and other communication systems. Knowledge of programs such as PowerPoint is not essential but may be useful.
Receptionist Resume Skills
When applying for receptionist jobs, list all the skills that may be relevant and provide an advantage on the job, such as computer and typing skills, communications skills and past working experience.
Useful skills of a receptionist that you may want to include on your resume include writing and editing skills, book keeping and filing, and other secretarial tasks you are able to perform can be a plus. Skills for receptionist listed should always include good work ethics and ability to work as part of a team.
Other important receptionist skills to include: excellent interpersonal and communication skills, ability to multi task, effective team working skills, precise attention to detail, a high level of organisational skills, diplomacy and sensitivity when working with clients, good IT skills.
For certain companies it may be pertinent to mention your knowledge of the requirements of The Food Safety (General Food Hygiene) regulations 1995 and knowledge of the requirements of the relevant Health and Safety legislation and procedures.
Since Receptionists typically work at the front desk of the company and are the company’s first point of contact for many clients, it is essential that they are able to make a positive impression. Receptionists are part of the team that supports the work of more senior personnel and clients and are usually employees of the company.
Training and Qualifications
Although no specific educational or training qualifications are usually required for the Receptionist job, relevant qualifications and degrees may provide useful background knowledge for future career advancement. Relevant typing and IT skills are always essential. Positive attitude, interpersonal and good communication skills are also important.
Receptionist Skills requirements vary significantly depending on the company or office where the receptionist is employed.
Receptionist Skills
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